Alternative Contacts

The following is a list of alternative organisations you may wish to contact in the event you still have concerns after following our complaint resolution process.

Ombudsman Office (NSW)
Level 24, 580 George St, Sydney 2000
Phone: (02) 9286 1000
TTY: 133 677
Toll Free: 1800 451 524
Email: nswombo@ombo.nsw.gov.au 

ACT Disability and Community Services Commissioner
GPO Box 158
Canberra City, ACT 2600
Phone: 02 6205 2222
Email: human.rights@act.gov.au

Australian Human Rights Commission
Level 3, 175 Pitt Street, Sydney NSW 2000
GPO Box 5218, SYDNEY NSW 2001
Phone: 02 9284 9888
Complaints Infoline: 1300 656 419
TTY: 1800 620 241
Email: complaintsinfo@humanrights.gov.au 

Anti-Discrimination Board (NSW)
Level 4, 175 Castlereagh Street, Sydney NSW 2000
PO Box A2122, Sydney South NSW 1235
Phone: 02 9268 5544
TTY: 02 9268 5522
Email: complaintsadb@agd.nsw.gov.au

Multicultural Disability Advocacy Association 
10-12 Hutchinson St, Granville NSW 2142
PO Box 884 Granville NSW 2142
Phone: 02 9891 6400  
National Relay Service: 133 677
Toll Free Phone: 1800 629 072
Telephone Interpreter Service: 13 14 50
Email: mdaa@mdaa.org.au

People with Disability Australia
Tower 1, Level 10, 1 Lawson Square, Redfern NSW 2016
PO Box 666, Strawberry Hills NSW 2012
Phone: 02 9370 3100    Toll Free: 1800 422 015
TTY: 02 9318 2138       TTY Toll Free: 1800 422 016
Email: pwd@pwd.org.au

National Disability Insurance Agency
GPO Box 700, Canberra ACT 2601
Phone: 1300 362 072
TTY: 1800 555 677 then ask for 1800 800 110
Email: feedback@ndis.gov.au

Family & Community Services, Ageing, Disability & Home Care
Locked Bag 10, Strawberry Hills NSW 2012
Phone: 02 9377 6000
TTY: 133 677
Email: servicembx@facs.nsw.gov.au