Vitality Club became a nationally approved service provider for Home Care Packages (HCP) and the National Disability Insurance Scheme (NDIS). Vitality Club officially became a multi-state provider when it was selected in the 2019 Commonwealth Home Support Programme (CHSP) growth round to expand its Allied Health service delivery interstate to Victoria and regionally in Gosford NSW.
Vitality Club was also recognised as a specialist provider of culturally appropriate care with bi-lingual staff and attention to cultural training and service delivery. The NSW Department of Health selected Vitality Club to deliver social support services to the Western Sydney and South West Sydney communities.
Vitality Club increased its workforce, and also partnered with Like Family.
Vitality Club developed the Vitality Line, a mental health and community touch point for isolated seniors looking for a friendly, inter-generational ear.
By 2019, Vitality Club had established 100 new group exercise classes across NSW, and enrolled over 10,000 seniors in the Staying Active program.
Vitality Club also delivered 15,500 hours of Allied Health across Sydney, 5000 Assessments and 250 hours of social support to over 5000 clients.